treating customers fairly
please tell us about your experience with us

Please rate each of the following against the where you:

  • strongly agree
    5 star
  • agree
    4 star
  • partially agree
    3 star
  • disagree
    2 star
  • strongly disagree
    1 star
Did the adviser take the time to understand your circumstances and your needs?
Was the information given clear and easy to understand?
Was the written information received from the adviser clear and easy to follow?
Was the adviser able to help with any queries you had and did they treat you in a friendly, courteous and helpful manner?
Would you recommend this service to a friend or family member?
What is your overall rating of your customer experience?
Would you let us use any responses as a testimonial?

Thankyou for taking time to fill this in.