Health Insurance

Health insurance is a vital safeguard that not only allows you to ‘skip the waiting lists’ with access to private treatment centres, but it secures your well-being by covering medical expenses, ensuring you receive necessary treatments without financial strain. It’s an essential investment in your future, ensuring you and your loved ones have access to quality healthcare when it matters most, empowering you to prioritise your health and peace of mind.
Please complete the form below and one of our Support Team will be in touch.

At ST&R, our specialists are committed to guiding you through the best insurance options tailored for you and your family. With a wide array of choices available, we ensure that you receive the most suitable coverage for your needs.

Our team will walk you through each step of the process, providing clear explanations and personalised recommendations. This way, you can feel confident that you are making informed decisions about your protection. In the event of ill health, our comprehensive coverage plans will give you peace of mind, knowing that every detail has been meticulously taken care of.

We aim to relieve the financial and emotional stress that comes with health issues, allowing you and your loved ones to focus on what truly matters—each other. By choosing ST&R, you are securing a future where your family’s well-being is prioritised, and you can rest assured that no matter what happens, everything is managed and under control.

Important things to know
  • Our life insurance has no cash-in value – it’s a protection policy only
  • If you stop making payments your cover ends and you won’t get anything back
  • You can apply if you’re a UK resident aged between 18 and 70

Life Insurance

Life insurance guarantees a tax-free lump sum if you become terminally ill or pass away, offering crucial financial stability and peace of mind for your loved ones during their most challenging times.

Home Insurance

Home insurance safeguards your property and belongings from damages, theft, and liability risks, providing peace of mind amidst unexpected events. Our Landlord Insurance offers tailored protection for rental properties, including contents coverage separately from building insurance under managed service agreements.

Critical Illness

Critical illness insurance is a powerful safety net that provides a lump sum payout upon diagnosis of a serious illness, allowing you to afford specialised treatments, cover everyday expenses, and maintain your quality of life during recovery. It ensures that a health crisis doesn’t derail your financial security, offering peace of mind and enabling you to prioritize your health without the added stress of financial uncertainty.

FAQs

Your insurance documents will be forwarded to you by our Business Support and Aftercare Team either by Post, by Email or both.

You can contact our Business Support and Aftercare Team by E-Mail on [email protected] or by Telephone on 01257 542454

You can contact our Business Support and Aftercare Team by E-Mail on [email protected] or by Telephone on 01257 542454 and we will be happy to assist you in making any necessary amendments to your policy.

You should contact our Business Support and Aftercare Team by E-Mail on [email protected] or by Telephone on 01257 542454, where a member of the team will be able to assist you.

We will contact you prior to the renewal date to remind you that the policy is due to expire and assist you in exploring your options.

Yes. Any offers will be confirmed at the point of sale.

A Trust is a simple legal arrangement that allows you (the Settlor) to gift your Life Insurance policy to someone else (the Beneficiary). It’s a great way to ensure that your Life Insurance is not considered to be a part your estate when you die. Setting up a Trust means that you give your policy to the Trustees who then legally own that policy and look after it for the benefit of your Beneficiaries. You will still be responsible for paying the insurance premiums, but the Trustees will be responsible for keeping the Trust Deed and any other documents safe. They make the claim on your policy and ensure that the money goes to your Beneficiaries as you intend. There are also inheritance tax benefits, because the value of your policy in the Trust is not generally considered to be part of your estate, leaving more for your Beneficiaries. Putting your policy into trust is completely free of charge and ST&R can assist you in arranging this.

Our Aftercare Team will be happy to assist you in setting up the New Trust and should be contacted by telephone on 01257 542454, or by Email on [email protected]. We are also able to arrange a telephone appointment with a member of our team, at a convenient date and time for you, in order to talk through the Trust Forms and ensure that you are confident in completing them and answer any other queries which you may have.

If you’re experiencing short term financial difficulty, for example:

– you’re in-between jobs with a known future start-date, or

– you’re on temporary unpaid leave to provide short-term care for a family member

you may be able to take a break on your payment(s) and make up the payment(s) later. This is called a ‘payment deferral’. If you’re able to take a payment deferral, you would remain covered ⁠– keeping your current benefits and level of cover.

Please contact us to discuss your individual situation and we’ll do our best to support you.

For help with managing your finances, you can find free and impartial support, guides and tools on the MoneyHelper website.

Yes. You are free to cancel your Life Insurance policy at any time, however we would always recommend that you take advice before proceeding to cancel your policy.

If you wish to register a complaint, please either:

write to: ST&R Limited, Lingmell House, Water Street, Chorley, Lancashire, PR7 1EE.

or Email [email protected]

or telephone 01257 542454.

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on
0800 023 4567.

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